INFORMATION USE/RIGHT TO KNOW

We may use your Personally Identifiable information to deliver our services or information you have requested, verify your authority to enter certain password protected areas of the Site, verify that you are a customer or prospective customer, send you information that you have signed up to receive, notices about our products and/or services that you have used or that may be of interest to you and notices about events, and improve the content and general administration of the Site and our services.

This information will only be used in direct conjunction with your account and website needs.

We use information about you for the following general purposes:

to provide you with the products and services you request;
to communicate with you in general;
to respond to your questions and comments;
to measure interest in and improve our products, services, and Websites;
to notify you about special offers and products or services that may be of interest to you;
to otherwise customize your experience with the Websites;
to solicit information from you, including surveys; to resolve disputes or troubleshoot problems;
to prevent potentially prohibited or illegal activities;
to enforce our Terms of Use;
to create and manage your account; respond to individual inquiries; and
as otherwise described to you at the point of collection.

You have the right to request that Coastal Hospitality Group disclose to you what information it collects, stores and uses (both categorically and user specific), the business purpose for which we collect and use such information, and third parties that we share information with. If you want to make a request fill out the form linked here Privacy Policy Inquiry Form. You may also use this toll free number 877-350-0053, make your request via e-mail at [email protected] or mail to 711 South El Camino Real, San Clemente, CA 92672. Coastal Hospitality Group reserves the right to verify the Customer’s identity prior to responding to any request by asking the Customer additional questions or requesting additional information.

NON-DISCRIMINATION

Users have the right not to receive discriminatory treatment by Coastal Hospitality Group for the exercise of their privacy rights.

AUTHORIZED AGENTS

Users may designate an authorized agent to make requests on behalf of the User concerning the User’s privacy rights. Coastal Hospitality Group reserves the right to verify the authenticity of any authorization presented.

CORRECTING/UPDATING OR DELETING INFORMATION.

Coastal Hospitality Group Users may modify or delete any of their personal information at any time by logging into their account or by filling out a form linked here Privacy Policy Inquiry Form. If User’s account has been suspended or deactivated for any reason the User must contact Coastal Hospitality Group directly. You may also use this toll free number 877-350-0053, make your request via e-mail at [email protected] or mail to 711 South El Camino Real, San Clemente, CA 92672. Coastal Hospitality Group reserves the right to verify the Customer’s identity prior to responding to any request.

THIRD PARTY ANALYTICS TOOLS

Beyond the personally identifiable information you voluntarily provide to us, Coastal Hospitality Group utilizes analytics tools including third party technologies, such as Google Analytics, to collect non-personally identifiable information utilizing cookies. Certain types of information, including geolocation, device type, onsite website usage and behavior, demographic data, and purchase history, is collected and aggregated across Coastal Hospitality Group Site users for our analysis and advertising efforts.

Coastal Hospitality Group uses Remarketing with Google Analytics and Google Adwords to display relevant advertisements to users who have previously visited our Site. Referred to as remarketing or retargeting, Coastal Hospitality Group may utilize previous session information to serve display advertisements to you on the Site and based on such session information Google may set a cookie and serve ads to you on third party websites on the Google Display Network. Third party vendors such as Google may display Coastal Hospitality Group ads on websites across the Internet. Aggregated user data may be utilized to create remarketing/retargeting “lists,” or groups of users with similar onsite behaviors or demographics.

The Coastal Hospitality Group also uses Google Display Network Impression Reporting and Google Analytics Demographics and Interest Reporting and Interest-Based Advertising to display advertisements to users based on their inferred interests and demographics. Coastal Hospitality Group does not run interest-based advertising campaigns that collect personally identifiable information.

Users may learn more about Google Analytics use of cookies by visiting the Google Privacy and Terms page at http://www.google.com/policies/. You may opt out of being tracked by Google Analytics by i) Turning off cookies in the preferences settings in your browser ii) Downloading the Google Analytics opt-out browser add on available at: https://tools.google.com/dlpage/gaoptout/ iii) Opting out of user interest and demographic categories in the Settings for Google Ads feature to manage or opt out of Google interest based ads at: or iv) Managing cookies used for online advertising across multiple companies at the US-based Network Advertising Initiative at http://www.networkadvertising.org/choices/.mmjbhgtgioujhhggfgcch

AGGREGATE INFORMATION

The Website may track the total number of visitors to our Website, the number of visitors to each page of our Website, browser type, IP addresses, External Web Sites (defined below) linked to and other aggregated data collected through our services and we may analyze this data for trends and statistics in the aggregate but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyze trends, administer the Website, track users’ movement, and gather broad demographic information for aggregate use.