Privacy Policy


Thank you for visiting The Coastal Hospitality Group’s (“Coastal Hospitality Group”) Internet web site (“Websites”) located at the URL. This Privacy Policy details certain policies implemented throughout Coastal Hospitality Group governing Coastal Hospitality Group’s collection and use of personally identifiable information about users of our Site and our services.

As a user of this site (“User”), you have the RIGHT TO KNOW about personal information that Coastal Hospitality Group collects and what it does with that information. We have adopted the following policy (the “Policy”) which guides how we collect, store and use the information you provide online. Please note that this Policy applies only to sites maintained by or on behalf of Coastal Hospitality Group, and not to websites maintained by other companies or organizations to which we link. This Policy does not apply to “offline” activities or activities unrelated to the Policy unless otherwise expressly stated herein.

By accessing and using the Websites, User accepts and agrees to be legally bound by this Policy. If User does not agree with all of the terms of this Policy, User must discontinue access to and use of the Websites. The terms and conditions below are incorporated by reference into the Terms of Use Agreement of users of Coastal Hospitality Group’s products and services.

The Websites contain links to other sites, including links to social media websites. Links to other websites, including social media websites, may also use cookies or other technologies to track your online activities. Your interactions with these links are governed by the policies on those websites and not Coastal Hospitality Group or Coastal Hospitality Group’s Websites. Coastal Hospitality Group is not responsible for the privacy policies and/or practices on other sites. When linking to another site, a user should read the privacy policy stated on that site. Our privacy policy only governs information collected on the Websites. Links to social media websites, such as Facebook, Instagram, and Twitter, may collect information from Users, such as your IP address, your social media account information, or the webpage you are visiting. Coastal Hospitality Group may maintain pages on social media websites. Your interactions on those websites are governed by the policies of those websites and not Coastal Hospitality Group or Coastal Hospitality Group’s Websites.

When Coastal Hospitality Group is contracted to submit a website to search engines, some Personally Identifiable Information (as such term is defined in this Policy) may be required by such services, for example: contact’s name, company’s name, email, website address, etc. Coastal Hospitality Group is in no way responsible for how this information is used beyond this point.


You can generally visit our Websites without revealing any personally identifiable information about yourself. However, in certain sections of this Website, we may require you to submit your personally identifiable information to us and we may invite you to submit questions, comments and request information.

Due to the nature of some of our services, you may provide us with personally identifiable information such as your name, email address, username, password, address, phone number, postal address, social security number, driver’s license number, birth date, credit card information, account number, and any other information that you voluntarily transmit with your communication to us that can be used to identify or could reasonably be linked to you (“Personally Identifiable Information”).  

Coastal Hospitality Group also logs non-personally-identifiable information, or information that is deidentified or aggregated, including IP address, profile information, aggregate User data, and browser type, from Users and visitors to the site, which cannot be used to identify Users. This data is used to manage the Websites, track usage and improve, enhance, and maintain the Websites and other services. This non-personally-identifiable information may be shared with third-parties to provide more relevant services and advertisements to members. User profile information including but not limited to members’ pictures, names and contact information are displayed to Coastal Hospitality Group employees in order to facilitate User interaction in the Coastal Hospitality Groups social networking community. Email addresses are used for the purposes of inviting new people to join Coastal Hospitality Group, to add Users and to send notifications related to the service. We may also use a User’s email address to send updates, a newsletter or news regarding the service. Users may unsubscribe from electronic newsletters or cancel their account if they no longer wish to receive transactional emails (which do not contain an option to unsubscribe). You may also have the ability to access and update some of your Personally Identifiable Information through your account with Coastal Hospitality Group. If you have trouble accessing your account, wish to set up a new account, wish to have Personally Identifiable Information deleted, or wish to lodge a complaint please contact Coastal Hospitality Group at [email protected]. If you request the deletion of Personally Identifiable Information, Coastal Hospitality Group will make all attempts to do so in a reasonable time period, but may retain some Personally Identifiable Information in order to comply with applicable laws, regulations, ordinances and the like.

We may also collect and group demographic and preferences information, responses to surveys and other Personally Identifiable Information that we collect from you into an aggregate, non-personally identifiable form for disclosure to our existing or potential business partners, affiliates, sponsors or other third parties. This aggregate data does not personally identify you or any other visitors to the Websites.

We may also collect general, non-personal, statistical information about the use of the Websites, such as how many visitors visit a specific page on the Websites, how long they stay on that page and which hyperlinks, if any, they “click” on. We collect this information in order to determine which areas of the Websites are most popular and to enhance the Websites for visitors. As with other aggregated data, we may disclose such data to our existing or potential business partners, affiliates, sponsors or other third parties, but this aggregate data does not personally identify you or any other visitors to the Websites.

With respect to all communications that User makes to Coastal Hospitality Group, including but not limited to feedback, questions, comments, suggestions and the like, and with regard to patterns of usage by the User (such as links accessed): (a) User shall have no right of confidentiality in its communications and Coastal Hospitality Group shall have no obligation to protect User’s communications from disclosure; (b) Coastal Hospitality Group shall be free to reproduce, use, disclose and distribute User’s communications without limitation; and (c) Coastal Hospitality Group shall be free to use any ideas, concepts, know-how, content or techniques contained in User’s communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information.

From time to time, Coastal Hospitality Group or a partner, may sponsor a societal cause or contest on one or more of the Websites. Coastal Hospitality Group may share User information such as email addresses with these partners.


We will not sell or intentionally distribute Personally Identifiable Information to any sources outside Coastal Hospitality Group.

Although we do not sell any of your information, you have the right to Opt-Out of the sale of personal information. If you want to Opt-Out of the sale of personal information, fill out the form linked here Privacy Policy Inquiry Form. You may also use this toll free number 877-350-0053, make your request via e-mail at [email protected] or mail to 711 South El Camino Real, San Clemente, CA 92672. Coastal Hospitality Group reserves the right to verify the Customer’s identity prior to responding to any request


Any information collected, including Personally Identifiable Information, shall be retained by Coastal Hospitality Group for as long as necessary for Coastal Hospitality Group to fulfill your request, administer various programs, provide services, and/or for other business purposes.


We and our third party service providers may use a standard technology called a “cookie” to collect information about how you use the Website. Cookies reside on your computer and help the Websites recognize your computer’s browser as a previous visitor. On occasion our Websites may also set a “session cookie” which helps us administer the Websites. The session cookie expires when you close your browser and does not retain any information about you after it expires. If you do not want information collected through the use of cookies, you should be able to modify your browser preference to provide you with choices relating to cookies. If you choose to reject cookies, you may be unable to use certain services on the Websites (e.g., those services that require you to log on to the Websites in order to participate).

We and our service providers may also use so-called “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “Pixel Tags”) in connection with some Websites’ pages and HTML-formatted email messages to track your use of our Websites in order to provide you with more useful information and a more personalized experience the next time you visit. Pixel Tags do not contain any Personally Identifiable Information and allow us to count users who have visited certain pages of the Websites, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when an email has been opened.

Ads that may appear on Coastal Hospitality Group Websites may be delivered to Users by Coastal Hospitality Group or one of our advertising partners. Our advertising partners may set cookies. These cookies allow the ad server to recognize Users’ computer each time they send User an online advertisement. In this way, ad servers may compile information about where Users, or others who are using User’s computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to Users. This privacy statement covers the use of cookies by Coastal Hospitality Group and does not cover the use of cookies by any advertisers.


A copy of Coastal Hospitality Group’s Privacy Policy can be obtained by calling 877-350-0053 or via e-mail at [email protected]

This Privacy Policy was last updated: 2020-12-16

This Privacy Policy is effective as of: 2020-12-16

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The Coastal team is composed of real estate, marketing and hospitality professionals who are committed to excellence and focused on growth

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