Coastal Hospitality Management Company (CHMC) is the Property Management division of Coastal Hospitality Group (CHG), and oversees the individual propertys daily operations. Our centralized reservation and marketing structure allows our on-site managers to focus on customer service and maintaining the property, as all sales and marketing for each property is performed from our corporate office, where trained marketing professionals are loading proper inventory, rates, and promotions on a constant basis. Our on-site property managers go through thorough training in customer service, team management and property maintenance. In additional our Regional Manager visits each property weekly, spending time with each member of the on-site staff to stay on top of potential issues, and ensure performance. Our corporate office monitors daily financial performance, performs weekly audits, and submits monthly, quarterly and annual reports to our clients and investors.
As hotel owners, we understand the importance of not only maximizing net operating income, but also investing in the proper capital improvements and establishing an adequate on-going maintenance program to protect and grow the overall value of the structure and business.